Warranty Policy
Your jewelry is protected with our comprehensive warranty coverage
"Quality assured, peace of mind guaranteed"
Comprehensive Coverage
At VrajMani, we stand behind the quality of our jewelry. Our comprehensive warranty policy covers manufacturing defects, structural integrity, and craftsmanship issues to ensure your complete satisfaction.
We believe in creating jewelry that lasts a lifetime, and our warranty reflects our commitment to exceptional quality and customer satisfaction.
Lifetime Warranty
- Manufacturing defects and material flaws
- Prong and setting security
- Structural integrity of the piece
- Craftsmanship quality issues
Additional Services
- Free cleaning and polishing (twice yearly)
- Complimentary resizing (one time)
- Professional inspection services
- Certificate replacement if lost
Terms & Conditions
What's Covered:
- Manufacturing defects in materials or workmanship
- Loose or damaged prongs, settings, or clasps
- Metal discoloration due to manufacturing issues
- Stone loss due to setting failure (original stones only)
What's Not Covered:
- Normal wear and tear from daily use
- Damage from accidents, misuse, or improper care
- Scratches on metal surfaces (can be polished)
- Damage from unauthorized repairs or modifications
- Loss or theft of jewelry pieces
Warranty Requirements:
- Original purchase receipt or invoice
- Certificate of authenticity (if applicable)
- Jewelry piece in its original condition
- Warranty claim within specified time period
How to Claim Your Warranty
Contact Us
Reach out to our customer service team via phone, email, or visit our store
Assessment
Our experts will examine your jewelry and determine the appropriate solution
Resolution
We'll repair, replace, or provide appropriate compensation for covered issues
Need Warranty Support?
Contact Information
📞 Phone:+91 1800-123-4567
✉️ Email: warranty@vrajmani.com
⏰ Hours: Mon-Sat: 10 AM - 7 PM
📍 Address:Online Jewelry Studio, Mumbai, Maharashtra